Infosys Poland Sp. z o.o.
Senior Accounting Team Lead (OTC) with German
ŁódźPraca hybrydowaSenior
Team leadership & process coordination
- Leading and supporting a team within the OTC domain
- Monitoring team performance and ensuring delivery against SLAs and KPIs
- Onboarding, training, and development of team members
- Acting as a point of contact for internal stakeholders
- Building and maintaining effective relationships with client representatives
- Ensuring process compliance and maintaining up-to-date documentation
Process improvement
- Identifying areas for improvement and supporting implementation of changes
- Ensuring adherence to internal controls and quality standards
- Setting and monitoring team targets
Wymagania
- Fluent German (min. C1) and very good English (min. B2) - essential for client communication
- Minimum 3–4 years of experience in OTC / Order to Cash / Finance & Accounting
- Previous experience in a team lead or coordinator role
- Strong understanding of OTC processes (cash application, collections, deductions, etc.)
- Strong communication skills and a customer-oriented mindset
- Experience in an SSC/BPO environment will be an advantage
- University degree (preferred)
- Willingness to travel occasionally to client locations
- Ability to quickly learn and implement new systems/ERP solutions
- Strong prioritization and organizational skills
Co oferujemy
- Stable employment (no trial period)
- Hybrid work model (2 days/week office)
- Opportunity to use German daily
- Internal training platforms/development programs
- Internal growth opportunities
- Private medical care (Medicover, extendable to family)
- Multisport/MyBenefit
- Group insurance
- Well-being platform with psychological support
- Company equipment
- Social Fund benefits
- Flexible working hours