Robert Bosch Sp. z o.o.
Archiving Services LOT Lead (f/m)
Składowa 35, ŁódźPraca hybrydowaManager / Lead
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Apply now and start your journey with Digitalization at Bosch Worldwide.
Responsibilities and Tasks
As an Archiving Services LOT Lead, you will be responsible for:
- Leading a high-performing team of experts to develop, deliver, and manage Archiving Services globally within Bosch.
- Owning 8-10 archiving services based on software products from various leading vendors, and managing and continuously improving these IT products/services throughout their entire lifecycle.
- Providing people leadership, coaching, mentoring, and team development (target team of approximately 20 employees and a disciplinary team of around 10–15 employees).
- Being accountable for the planning, building, deployment, operation, and retirement of IT products/services, while orchestrating all responsible stakeholders and roles.
- Aligning IT product/service roadmaps closely with IT Portfolio Management throughout the entire lifecycle.
- Prioritizing customer requirements, activities, and projects from various Bosch business units worldwide.
- Being accountable for all commercial aspects of IT products/services, including budgeting, resource planning, financial forecasting, and ensuring a best-in-class quality-to-cost ratio based on business requirements.
- Developing and continuously improving the Archiving Services charging model.
- Ensuring that IT product/service descriptions in the service catalog are accurate and kept up to date.
- Monitoring, analyzing, and communicating KPIs, including service-level targets, customer satisfaction metrics, and benchmarking results.
- Ensuring the achievement of business and service objectives through appropriate measures and continuous improvement initiatives.
- Driving the standardization of IT products/services within Bosch Digital in close collaboration with other product and service teams.
Wymagania
- Education: Master's degree or PhD in Business Informatics, Computer Science, Information Technology, or a comparable field of study.
- Strong leadership, communication, and negotiation skills, with the ability to operate effectively in environments with diverse and sometimes conflicting interests.
- Excellent interpersonal skills for relationship building, team development, and stakeholder management.
- Proven ability to motivate and empower experts to deliver value through products, services, and solutions.
- Experience working successfully in virtual and international teams, with a strong commitment to continuous improvement and lifelong learning.
- Independent, proactive, collaborative, and customer-oriented working style.
- Hands-on experience in the development, implementation, operation, and lifecycle management of complex IT products and services in the document and data archiving domain.
- Strong background in enterprise IT products and services: administration and operation of Windows and Linux server environments
- Excellent written and spoken English. German language skills are optional but considered a strong advantage.
- computer networks, firewalls, load balancers, SQL databases, storage systems, automation, scripting, and monitoring solutions
- OpenText products including Content Server, Archive Center, and ECM solutions
- solid understanding of IT and legal compliance requirements related to document and data archiving
- experience with both document and data archiving solutions
- basic knowledge of SAP enterprise environments and their specific requirements related to archiving workloads.
Co oferujemy
- Employment Contract
- Competitive salary + annual bonus
- Hybrid work with flexible working hours
- Referral Bonus Program
- Complex environment of working, professional support and possibility to share knowledge and best practices
- Ongoing development opportunities in a multinational environment
- Broad access to professional trainings (incl. language courses), conferences and webinars
- Private medical care and life insurance
- Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
- Prepaid Lunch Card
- Number of benefits for families (for instance summer camps for kids)
- Non-working day on the 31st of December